Frequently Asked Questions
Everything you need to know about shopping with The Couture Club.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer Next Day Delivery for orders placed before 4 PM Monday through Thursday.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund.
How do I find my size?
Each product page features a detailed size guide. Our pieces are designed for a contemporary fit; if you prefer an oversized look, we recommend sizing up.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and flexible payment options including Klarna and Clearpay.
Do you ship internationally?
Yes, The Couture Club ships worldwide. Delivery times and shipping costs vary depending on the destination country and will be calculated at checkout.